🎉Paw Mania 2026🎉

Campaign Period:
3 November 2026 – 15 January 2027

By participating in the PAW MANIA 2026 campaign, customers agree to the following Terms & Conditions.

1. General Campaign Terms

1.1. PAW MANIA 2026 is organised by petsupply.live.

1.2. The campaign runs from 3 November 2026 to 15 January 2027, both dates inclusive, unless otherwise stated.

1.3. The campaign is applicable to purchases made through the official petsupply.live website only.

1.4. Customers must ensure that their contact and delivery information is accurate and complete when placing an order.

1.5. All promotions, vouchers, gifts and lucky draw entries are subject to the conditions stated in this document.

1.6. petsupply.live reserves the right to amend, suspend or cancel any campaign mechanic where necessary, subject to applicable laws and regulations.

2. PAW MANIA Vouchers

Customers can enjoy the following promotional vouchers during the campaign period:

Voucher	Minimum Spend	Discount
PMV5	RM30	RM5 OFF
PMV8	RM80	RM8 OFF
PMV11	RM111	RM11 OFF
PMV15	RM150	RM15 OFF
PMV25	RM250	RM25 OFF

Free Shipping: Enjoy free shipping with a minimum product subtotal of RM50.

2.1. Each voucher is subject to its stated minimum spend and validity period.

2.2. Customers must enter the applicable voucher code at checkout to redeem the discount.

2.3. Vouchers are subject to availability and may be limited to the campaign period.

2.4. Unless otherwise stated, vouchers cannot be exchanged for cash or transferred.

2.5. Voucher usage and combination with other discounts or promotions are subject to the applicable checkout conditions.

3. PAW MANIA Free Gifts with Purchase (GWP)

Customers can enjoy free gifts based on their qualifying purchases:

For Cat Products

• Minimum spend RM50: FREE ProDiet Treatzz x 1

• Minimum spend RM100: FREE ProDiet Hand Towel x 1

For Dog Products

• Minimum spend RM50: FREE ProBalance Munchiezz x 1

• Minimum spend RM100: FREE ProBalance Christmas Teether x 1

3.1. The qualifying spend must be met within the same order.

3.2. Cat purchases qualify for the corresponding cat gifts, while dog purchases qualify for the corresponding dog gifts.

3.3. Free gifts are available while stocks last.

3.4. Free gifts are not exchangeable for cash or other products.

3.5. Each qualifying order is entitled to gifts according to the applicable GWP conditions.

3.6. petsupply.live reserves the right to replace any unavailable gift with an item of comparable value, where necessary.

4. Promotion – Buy 11, Save 11%

Promotion Period: 3 November 2026 – 15 January 2027

Customers can enjoy 11% OFF when purchasing any 11 eligible single items from the following products:

• ProDiet Treatzz

• ProBalance Munchiezz

• ProBalance Sausage

• Delizios Filetto

4.1. The promotion is applicable to eligible single-item products only. Multipacks, bundles and other excluded product formats are not eligible.

4.2. Customers may mix and match the eligible products to reach 11 items.

4.3. The 11% discount applies when 11 eligible items are purchased in a single order.

4.4. This promotion is limited to the first 100 qualifying orders.

4.5. The promotion is available while the allocated promotional quota lasts.

5. PAW MANIA Spend & Win Lucky Draw

Lucky Draw Period: 3 November 2026 – 15 January 2027

Customers who make qualifying purchases during the campaign period will automatically receive lucky draw entries based on their spending.

6.1. Lucky Draw Entry Mechanics

Every RM50 spent earns the customer 1 lucky draw entry, with a maximum of 5 entries per order.

Qualifying Spend per Order	Entries Earned
RM50 – RM99.99	1 Entry
RM100 – RM149.99	2 Entries
RM150 – RM199.99	3 Entries
RM200 – RM249.99	4 Entries
RM250 and above	5 Entries

6.2. Each qualifying order is calculated separately. 

6.3. A maximum of 5 lucky draw entries will be awarded per order, regardless of the total amount spent.

6.4. Only successful and fully paid orders made during the campaign period are eligible.

6.5. Cancelled, refunded, returned or fraudulent orders will not qualify for lucky draw entries.

6.6. Lucky draw entries are non-transferable and cannot be exchanged for cash.

6.2. Lucky Draw Prizes

The total prize pool is advertised at RM4,425 worth of prizes.

The highlighted Sony prizes include:

Prize	Product	Advertised Value
Grand Prize	Sony WF-1000XM5	RM1,399
2nd Prize	Sony HT-S400	RM1,099
3rd Prize	Sony SRS-ULT10	RM629

Additional prizes: WF-C710N/BZE (RM499), WF-C510/BZE (RM299), and 5 × RM100 Sony Centre Sunway Pyramid Vouchers.

6.8. Each winner is entitled to one prize only, unless otherwise stated by petsupply.live.

6.9. Prizes are not exchangeable for cash, refundable or transferable.

6.10. Product images are for illustration purposes only. Actual prizes may differ slightly from the images shown.

6.3. Winner Selection and Announcement

6.11. Winners will be selected through a random lucky draw from all eligible entries received during the campaign period.

6.12. The lucky draw will be conducted after the campaign has ended.

6.13. Winners will be contacted using the contact details provided in their orders.

6.14. Winners may be announced through petsupply.live's official communication channels, including its website and social media platforms.

6.15. Winners must respond within 15 days from the notification date to claim their prizes.

6.16. If a selected winner cannot be contacted, fails to respond within the stated period or is found to be ineligible, petsupply.live reserves the right to select another winner.

6.17. petsupply.live's decision regarding the lucky draw and winner selection shall be final, subject to applicable laws.

7. Order Cancellation, Returns and Refunds

7.1. Orders that are cancelled, fully refunded or identified as fraudulent will not qualify for campaign rewards or lucky draw entries.

7.2. If an order is partially refunded or returned, its eligibility and lucky draw entries may be adjusted based on the final qualifying purchase amount.

7.3. Any promotional discounts or free gifts associated with an order may be adjusted or withdrawn if the order no longer meets the campaign requirements.

8. Other Terms & Conditions

8.1. All campaign promotions and gifts are subject to stock availability.

8.2. petsupply.live reserves the right to verify customer orders and eligibility before awarding any promotional rewards or prizes.

8.3. petsupply.live reserves the right to disqualify any participant suspected of fraudulent activity, abuse of promotional mechanics or violation of these Terms & Conditions.

8.4. petsupply.live reserves the right to modify the campaign mechanics, prizes or these Terms & Conditions where necessary, subject to applicable laws and regulations.

8.5. In the event of any dispute, petsupply.live will review the matter based on the campaign records and applicable terms.

8.6. By participating in this campaign, customers acknowledge that they have read, understood and agreed to these Terms & Conditions.

petsupply.live reserves the right to make the final decision on all matters relating to this campaign, subject to applicable laws and regulations.